FAQ
Frequently asked questions
Anything else? Call the Rabat agency: +212 537 70 22 89.
Can I pick the car up at Rabat-Salé Airport?
Yes. Rabat-Salé Airport is a pick-up and return point, and delivery to the airport is free. YACA also meets customers on arrival. Add your flight number to the request.
Can I return the car somewhere else?
Yes — choose another return point among YACA’s 6. No location fee between points in the same city; for a return in another city, the agency confirms it.
How is the price worked out?
Daily rate × number of days, with no seasonal surcharge. Rates are in euros.
How do I pay?
Booking online: 50% when you book, 50% when you collect the car. Cards accepted: Visa, MasterCard, Carte Bleue. A deposit is also taken, set by the insurance excess and returned afterwards.
What licence do I need?
Every driver must have held a valid licence for more than 2 years.
What insurance is included?
Third-party liability, theft and fire, within the policy’s exclusions (copy at the agency). After an accident, call the agency immediately.
Do you have child seats?
Yes, free: up to 2 per booking. Add them on the booking slip.
Can you deliver the car to my hotel or home?
Yes, YACA delivers to the place, day and time you choose. The agency quotes the fee (except at the airport, where delivery is free).
Do you have 7-seaters or a minibus?
Yes: the Dacia Jogger and Dacia Lodgy Stepway seat 7, and a Fiat minibus seats 9.
Is there an automatic?
Yes, one model: the Citroën C3 Aircross, diesel.
What are the opening hours?
The Rabat agency is open every day, 9 am – 7 pm. Assistance is available 24/7, and you can book online at any time.
How do I change a booking made online?
With your booking code on the “Manage my booking” page, or by calling the Rabat agency.
What if I return the car late?
Tell the agency. A car not returned 24 hours after the planned date, with no word from the customer, is treated as a breach of trust.